Privacy Policy

1. Introduction

Sentinel Development ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Information You Provide

• Contact information (email addresses, Discord usernames)
• Project requirements and specifications
• Communications through email or Discord
• Payment information (processed by third-party providers)

Information Automatically Collected

• Website usage data and analytics
• IP addresses and browser information
• Cookies and similar tracking technologies
• Device and connection information

3. How We Use Your Information

We use the information we collect to:

• Provide and deliver our software development services
• Communicate with you about projects and support
• Process payments and maintain billing records
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third parties who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

5. Third-Party Services

We may use third-party services that have their own privacy policies:

• Discord: For client communication and support
• Email Services: For professional communication
• Payment Processors: For handling financial transactions
• Analytics Tools: For website performance analysis

We encourage you to review the privacy policies of these third-party services.

6. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure development and deployment practices

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to:

• Provide ongoing services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request information about data we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

9. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience

You can control cookie preferences through your browser settings, though this may affect website functionality.

10. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other approved transfer mechanisms

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "last updated" date
• Providing direct notification for significant changes

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Discord: Join our Discord server via the contact page
• Website: Use the contact form on our website